Independent Pharmacy Insights

Improve Outcomes and Boost Volume Through Medication Synchronization

  April 13, 2017  

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Medication synchronization is a process that allows patients’ refills to come due on the same day, each month. This enables independent pharmacists to leverage their relationships with patients and drive medication adherence – improving the quality of care their patients receive, creating better outcomes, and, ultimately, boosting volume through a reduction in the occurrences of refill gaps.

How can Medication Synchronization Improve Outcomes?

Reducing the number of pharmacy visits for patients who are on multiple-medication regimens allows synchronization to be a highly-effective tool, aiding in the improvement of medication adherence and effectively lowering interruptions of patient therapy.

By facilitating medication adherence, health benefits can be maximized.  This increases the chances of patients experiencing improved outcomes.

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When patients experience improved outcomes, independent pharmacies can experience  several positive, loyalty and volume
 boosting side-effects, each of which is causality for even more beneficial effects. These include:

  • Decreases in refill gaps can lead to
  • Stronger inventory and stock control, which leads to
  • Better employee workflows that can free up additional time to
  • Educate patients and build customer relationships which can contribute to
  • Patient loyalty and retention

How does Synchronization Work?

Patients on multiple-medication regimens receive their refills by appointment with their pharmacist once per month.  The
synchronization approach works as follows:

  • Increases patient/pharmacist interaction
  • Provides the opportunity for comprehensive medication therapy management services for chronic illnesses
  • Helps reduce overall health costs to the pharmacy by streamlining employee workflows
  • Helps reduce overall health costs to patients through convenience (1)

Medication synchronization blog-03.pngHow Can Independent Pharmacies Implement Medication Synchronization?

Medication synchronization does require strong attention to detail, but it can also be implemented using paper or simple computer-based forms (2), or through med-sync programs (3).

One drawback to consider when implementing medication synchronization is the potentially high cost of medications – which can be a significant limitation for patients who must pay for all their medications at one time.  Be sure to discuss any budget concerns with patients before providing synchronization services to avoid the very real possibility of “sticker shock” associated with combined copays and/or out-of-pocket expenses.

The bottom line: Medication synchronization can facilitate improved outcomes, increase sales, decrease costs, and provide much sought after convenience for both the pharmacy and patient, alike (2), with each point being an integral player in the ability to improve outcomes and boost volume for your independent pharmacy.

Be sure to follow this blog for more regulatory and reimbursement intel, tips, insights and bulletins that can save you money – all from your partners at AlliantRx.





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