Independent Pharmacy Insights

Patient Communications and Star Ratings: Four Must-Have Moves for Improvement


Star ratings are a direct measurement of health plan performance conducted by the Centers for Medicare and Medicaid (CMS). Indirectly, they're a measure of how well your pharmacy helps boost a health plan's performance. And, you can be sure your...

11 / 08 / 2018 Read More

Curb Appeal: 5 Low-Cost, Front-End Pharmacy Refresh Strategies

Curb Appeal is defined as “the attractiveness of a property and its surroundings” or the “landscaping of a front entrance.”  And, let’s be honest, there is no denying that if you’re getting ready to spend your hard-earned money, you’re going to be...

10 / 25 / 2018 Read More

Mastering Your Message: Marketing Your Independent Pharmacy to Gain New Business

Word of mouth marketing is one of the oldest and most trusted forms of marketing. And, while technology, such as social media, has moved word of mouth marketing onto the world stage -- with raves and positive reviews potentially reaching millions of...

10 / 18 / 2018 Read More

Getting Ready for Open Enrollment – Medicare Part D

Open enrollment for Medicare is just around the corner. From October 15th to December 7th customers 65 and older will be reviewing their medical coverage and health care needs, including Medicare Part D.

10 / 11 / 2018 Read More

Adherence Alert: 4 Medication Myths Debunked

One of the biggest pain points in pharmacy (across the industry) is patient adherence, or a lack thereof. Nonadherence rates often seem off the charts. However, the true nature of medication adherence and non-adherence depends on the precision of...

09 / 27 / 2018 Read More

The Top 6 Challenges Facing Community Pharmacy in 2019 - Are You Ready?

It’s hard to believe we’re heading into the fourth quarter of calendar year 2018. What’s even harder to fathom is that 2019 is closing-in fast. And, with the new year will come a whole host of new challenges your community pharmacy should prepare for.

09 / 20 / 2018 Read More

5 Easy Ways for Pharmacists to Use LinkedIn

With over 560 million professionals around the globe using LinkedIn today, it’s an industry standard for business-based, peer-to-peer social media platforms. It’s become a no-nonsense way for professionals to network themselves, build their brands and...

09 / 06 / 2018 Read More

Proactive Vaccination Protocols: The Benefits of Offering Vaccination Services In-Pharmacy

In previous blogs, we touched on how the evolution of the healthcare industry’s landscape continues to move at a rapid clip . We also examined ways pharmacists can leverage these changes to improve patient relationships, advocacy, and growth.


08 / 23 / 2018 Read More

Community Pharmacy: The Importance of Positive Community Relationships

Remember community pharmacy’s good old days when patients knew pharmacists by name and weren’t afraid to ask them questions? When the pharmacist was considered the community’s most trusted and relied-upon healthcare adviser? When the pharmacy had...

08 / 16 / 2018 Read More

4 Key Actions An Independent Pharmacy Can Take to Remain Relevant Through Advocacy

Changes in the pharmacy profession are cycling quicker and quicker as technology and healthcare advances without pause. Change is often daunting – we get comfortable in our routines and hope for as little turbulence as possible, especially when...

08 / 09 / 2018 Read More
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