Mobile App Technology and Improving Patient Engagement: The Route to Successful Outcomes
When it comes to improving patient outcomes, experiences, or your independent pharmacy’s bottom line, success relies on your ability to provide service in a timely and efficient manner. Disruptive innovations are everywhere. The challenges these disruptions pose act...
4 Ways to Use Quality as a Brand Differentiator
Quality is quickly becoming more important to customers than price when considering a purchase. In fact, a recent study found that 53 percent of customers polled rated quality higher than price (38 percent) as a deciding factor when buying a product or service. And...
3 Ways to Beat Vaccine Hesitancy and Boost Your Community’s Health
As your pharmacy and patients jump headfirst into the new school year and fast forward into flu season, it’s a good time to recover from the ongoing controversy surrounding vaccinations and refocus on their benefits to the community. It’s no surprise that some...
First Rate Patient Care Part 2 – Breaking Down Three Critical Patient Connection Barriers
Communication, beyond simply great services, is likely the top way for an independent pharmacy to bust through patient connection barriers. But beyond going back to grad school to master health literacy, what are key methods we can use to ensure our communications...